Faculty & Staff


Associate Professor

Ext.: 58711
Office: HK226室
Email: chlai@nctu.edu.tw
Website/Lab: http://chihhui.wix.com/chihhuilai

ORCID iD: https://orcid.org/0000-0001-8060-6114



2012 PhD, Rutgers University
2005 MA, Michigan State University
1999 BA, National Taiwan University




2018-present, Associate Professor, National Chiao Tung University, Department of Communication and Technology

2016-2018, Assistant Professor, National Chiao Tung University, Department of Communication and Technology

2014-2016, Assistant Professor, Nanyang Technological University, Wee Kim Wee School of Communication, Singapore

2012-2014, Assistant Professor, University of Akron, School of Communication, USA




social network analysis
organizational/strategic communication
disaster organizing/communication
social media



Publications, Projects and Honors

【Selected publications】

Lai, C.-H., & Tang, T. (accepted). Disaster communication behavior in the U.S. and China: Which channels do you use and with whom? Journal of Applied Communication Research.

Lai, C.-H., Yu, P., & Chen, Y. C. (in press). Examining government dialogic orientation in social media strategies, outcomes, and perceived effectiveness: A mixed-methods approach. International Journal of Strategic Communication. doi:10.1080/1553118X.2020.1749634

Lai, C.-H., & Fu, J. S. (in press). Humanitarian relief and development organizations’ stakeholder targeting communication on social media and beyond. VOLUNTAS: International Journal of Voluntary and Nonprofit Organization. doi: 10.1007/s11266-020-02209-6

Lai, C.-H., & Fu, J. S. (2020). Organizations’ dialogic social media use and stakeholder engagement: Stakeholder targeting and message framing. International Journal of  Communication, 14, 2246-2271. https://ijoc.org/index.php/ijoc/article/view/12824 

Fu, J. S., & Lai, C.-H. (2020). Are we moving toward convergence or divergence? Mapping the intellectual structure and roots of online social networks 1997-2017. Journal of Computer-Mediated Communication, 25(1), 111-128. 

Kim, H. Y. & Lai, C.-H. (2020). Seeking and sharing information about transboundary air pollution in Singapore. Effects of own and others’ information insufficiency. Environmental Communication, 14(1), 68-81. 

Lai, C.-H. (2019). Motivations, usage, and perceived social networks within and beyond social media. Journal of Computer-Mediated Communication. 24(3), 126-145. 

Lai, C.-H., & Hsu, Y.-C. (2019). Understanding activated network resilience: A comparative analysis of co-located and co-cluster disaster response networks. Journal of Contingencies and Crisis Management, 27(1), 14-27. 

Lai, C.-H., She, B., & Ye, X. (2019). Unpacking the network processes and outcomes of online and offline humanitarian collaboration. Communication Research, 46(1), 88-116. 

Liu, W., Lai, C.-H., & Xu, W. (2018). Tweeting about emergency: A semantic network analysis of government organizations’ social media messaging during Hurricane Harvey. Public Relations Review, 44(5), 807-819. 

Lai, C.-H., & Tang, T. (2018). From information behavior to disaster preparedness: Navigating individuals’ general and disaster curation in U.S., China, and Australia. Computers in Human Behavior, 88, 37-46.

Lai, C.-H., Chib, A., & Ling, R. (2018). Digital disparities and vulnerabilities: Mobile phone use, information behavior, and disaster preparedness in South East Asia. Disasters, 42(4),734-760. 

Lai, C.-H., Tao, C.-C., & Cheng, Y.-C. (2017). Modeling resource network relationships between response organizations and affected neighborhoods after a technological disaster. VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations, 28(5), 2145-2175.

Lai, C.-H. (2017). A study of emergent organizing and technological affordances after a natural disaster. Online Information Review, 41(4), 507-523. 

Lai, C.-H., She, B., & Tao, C.-C. (2017). Connecting the dots: A longitudinal observation of relief organizations’ representational networks on social media. Computers in Human Behavior, 74, 224-234. 

Ling, R., & Lai, C.-H. (2016). Microcoordination 2.0: Social coordination in the age of smartphones and messaging apps. Journal of Communication, 66(5), 834-856. 

Lai, C.-H., & Chen, W. (2016). Welcome to the club: From multimodal voluntary participation to community involvement. International Journal of Communication, 10, 3931-3955.

Lai, C.-H.,& Katz, J. E. (2016). Volunteer associations in the Internet age: Ecological approach to understanding collective action. The Information Society, 32(4), 241-255. 

Lai, C.-H., & Tang, T. (2015). Understanding local news consumption and community participation via the lens of information repertoires and media multiplexity. Mass Communication and Society, 18(3), 325-349. 

Lai, C.-H. (2014). Can our groups survive? An investigation of the evolution of mixed-mode groups. Journal of Computer-Mediated Communication, 19, 839-854.

Lai, C.-H. (2014). A multimodal view of voluntary associations. Information, Communication & Society, 17(8),1017-1033. 

Lai, C.-H. (2014). Understanding the evolution of bona fide mixed-mode groups: An example of Meetup groups. First Monday, 19(1). Available at: http://firstmonday.org/ojs/index.php/fm/article/view/4681/3810

Lai, C.-H. (2014). An integrated approach to untangling mediated connectedness with online and mobile media. Computers in Human Behavior, 31, 20-26. 

Doerfel, M. L., Chewning, L.V., & Lai, C.-H. (2013). The evolution of networks and resilience of interorganizational relationships after disaster. Communication Monographs, 80(4), 533-559. 

Chewning, L. V., Lai, C.-H., & Doerfel, M. L. (2013). Organizational resilience and using information and communication technology to rebuild communication structures. Management Communication Quarterly, 27(2), 237-263.

Lai, C.-H., & Katz, J. E. (2012). Are we evolved to live with mobiles? An evolutionary view of mobile communication. Periodica Polytechnica Social and Management Sciences, 20(1), 45-54.

Lai, C.-H. (2011). A multifaceted perspective on blogs and society: Examples of blogospheres in Southeast and East Asia. Journal of International Communication, 17(1), 51-72.

Gibbs, J. L., Ellison, N. B., & Lai, C.-H. (2011). First comes love, then comes Google: An investigation of uncertainty reduction strategies and self-disclosure in online dating. Communication Research, 38(1), 70-100. 

Doerfel, M. L., Lai, C.-H., & Chewning, L. V. (2010). The evolutionary role of interorganizational communication: Modeling social capital in disaster contexts. Human Communication Research, 36, 125-162.   

Naaman, M., Boase, J., & Lai, C.-H. (2010, February). Is it all about me? User content in social awareness streams. In Proceedings of the 20the ACM Conference on Computer Supported Cooperative Work.

Katz, J. E. & Lai, C.-H. (2009). News blogging in a cross-cultural context: A report on the struggle for voice. Knowledge, Technology & Policy, 22(2), 95-107.


【Institutional grants】

Examining the influence of message communication on public disaster response through a multi-stakeholder perspective,Taiwan Ministry of Science and Technology (MOST), MOST 1109-2420-H-009-001, 2020, NT 900,000. (PI)

Unpacking the online discussion network of disaster risk reduction through a mixed-method and multilevel approach, Taiwan Ministry of Science and Technology (MOST), MOST 108-2628-H-009-002-SS4, 2019-2023, NT 5,722,000. (PI)

Individual and collective resilience building and the role of new media technology: Ecological examinations of information and communication behavior during non-disaster and disaster times, Taiwan Ministry of Science and Technology (MOST), MOST 105-2410-H-009-064-SS3, 2016-2019, NT 2,700,000. (PI)

Understanding the role of social media in disaster management: A systemic investigation of mixed-mode individual information behaviors. Singapore Ministry of Education (MOE) AcRF Tier 1 Grant, 2016-2019, S$89,560. (PI)

An examination of the application of social media and related analysis tools for the humanitarian sector in the Asia-Pacific region. American Red Cross Grant Award, 2015, $21,432. (PI)

Untangling disaster awareness and preparedness via mobile communication technology in South East Asia. The United States Agency for International Development (USAID) Grant Award No. AID-OFDA-G-13-00038, 2014-2015, $49,800. (PI)

Hurricane Sandy: Short-term citizen-based communication and aid mobilization. National Science Foundation (NSF) RAPID Program, CMMI-1324180, 2013-2014, $25,000.  (co-PI)



Recipient of Outstanding Research Award (傑出研究獎), 2017, conferred by the Ministry of Science and Technology, Taiwan 科技部

Recipient of Actively Seeking Excellent Young Scholars Overseas Scholarship Program (積極爭取國外優秀年輕學者獎助), 2016-2021, conferred by the Foundation for the Advancement of Outstanding Scholarship, Taiwan 傑出人才發展基金會

Recipient of Top Paper Award (最佳論文獎), 2017, conferred by the Research Division of Broadcasting Education Association.

Recipient of Top Paper Award (最佳論文獎), 2016, conferred by the Organizational Communication Division of International Communication Association.

Recipient of Top Four Paper Award (最佳論文獎), 2015, conferred by the Communication and Technology Division of International Communication Association.

Recipient of the Laura Crowell Dissertation Award (博士論文獎), 2012, conferred by the Group Communication Division of National Communication Association.